We think Evolve is a great place to do great work for everyone, but don’t take our word for it.
Here, some of our amazing people tell us about their careers and what they love about working at Evolve.
Ritianne Schembri, as our Chief Operations Officer, oversees the day-to-day administrative and operational functions of the business.
She holds an Honours Degree in Biology and Chemistry, and is a UKAS accredited auditor in quality, environment, health and safety.
Having served at Evolve as the Service Manager for six years, Ritianne has witnessed first-hand the importance of a tight process flow, communication and investment in people and knowledge, as well as their effect on customer satisfaction.
Prior to joining Evolve in 2016, she was involved in Project Management and ISO 9001 consultancy, and previously worked in the semiconductor industry.
Ritianne adds that, as a working mother, Evolve’s flexible and family-friendly measures were a plus to her, while the company’s customer-driven approach was one she respected – ‘the drive to always address a problem by putting yourself in the shoes of the customer, who always comes first even if financially it hurts our bottom line. I have personally witnessed many such decisions.’
Among the many milestones along her journey at Evolve, Ritianne says that ‘being accepted as a manager to a team of male technicians, consolidating the team and turning the department from a cost centre to a profit centre are definitely some of them.’
Within her managerial role – apart from the non-stop phone calls, emails and people knocking on her office door every five minutes – Ritianne explains that she oversees a group of field service engineers who provide their customers with hands-on support.
She added: ‘Decision making comes with a lot of responsibility, especially since we are catering for the aftersales service of equipment that can save lives, or in one way or another, affect the life of a person.’
By your side with world class science support
At Evolve, we’ve been supplying lab equipment, scientific products and supplies for hospitals, clinics, scientists and researchers for decades.
We consider it our job to do far more than just take your order, we’re here to help. We listen, advise and solve problems.
Knowing that your time is precious, we also work fast – often being the only scientific supplier in Malta who can deliver what you need, when you need it. We pride ourselves on the great relationships we nurture and the consistent results we deliver.
To find out how we can save you time and give you one less thing to worry about, visit our Support Centre page.
